PRIVACY STATEMENT
1. General
C-store (hereinafter "online store" or "we") is committed to protecting the privacy and personal data of its customers. This privacy statement describes how we process your personal data in our online store. We comply with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR).
2. Personal data collected
We collect and process the following personal data for order processing and customer service:
- Contact information: name, address, email address, and phone number
- Payment information: payment method and transaction information (excluding payment card details, which are processed by the payment service provider)
- Order information: ordered products, delivery method, and delivery address
- Customer feedback and communications
3. Purpose of processing personal data
We use personal data for the following purposes:
- Order processing and delivery
- Customer service and processing of feedback
- Management of payment transactions and security
- Marketing communications, provided the customer has given their consent
- Website analytics and development
4. Retention period of personal data
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with statutory obligations. For example, in accordance with the Accounting Act, data is retained for at least six years.
5. Disclosure of personal data to third parties
We do not sell or rent personal data to third parties. We disclose data only in the following cases:
- To payment service providers for the processing of payment transactions
- To transport and logistics partners for the delivery of orders
- To authorities, if required by law
6. Cookies and website tracking
We use cookies to improve the user experience of our website and to analyze visitor traffic. You can manage your cookie settings through your browser settings.
7. Customer rights
You have the following rights regarding your personal data:
- Right to access the data stored about you
- Right to rectification or to updating them
- Right to erasure / the right to be forgotten, if there is no legal basis for their retention.
- Right to object to direct marketing
- Right to lodge a complaint with a data protection authority, if you suspect a data protection breach.
8. Contact information
If you have any questions regarding data protection or wish to exercise your rights, please contact:
📧 asiakaspalvelu@scclassicstore.com
📞 0503432177
📍 Ideaparkinkatu 4, 35750 Lempäälä